Plan Your Visit Tucson

Just come to the Box Office, provide your name, and let us know you lost your ticket. We can issue you a replacement ticket(s). You may be asked to see an ID.

Will Call tickets can be picked up at the Temple of Music and Art at the Will Call table located in the courtyard anytime in the hour before the show.

We don’t usually require an ID to pick up tickets. Normally, all you will need is the first and last name of the person who purchased the tickets.

ATC shows generally start right on time. If you are running late, keep in mind that the Box Office windows stay open until about 15 minutes after curtain. If you arrive by that time, you can pick up your tickets there. If not, see the house manager in the lobby. He/she will have your tickets. The ushers will let you into the theatre during preset breaks in the show.

While some shows are not appropriate for children, children ages 5 and up are welcome to attend if you purchase them a ticket. Children under 5 are not allowed in the theatre.

You can leave the number for the Temple of Music and Art House Manager: (520) 547-3981. Remember to also leave your seat locations with your sitter so we can locate you more easily.

Season Tickets Subscribers and Premium Flex Pass holders can exchange tickets to another day during the same show’s run at no charge. Standard Flex Pass holders and single-ticket holders will be charged $5 per ticket exchanged. You can call the box office at 833-ATC-SEAT (M-F 10 AM to 5 PM) or fill out the Contact the Box Office web form and a Patron Services associate will contact you or process your exchange and send a confirmation email.

If you’re unable to attend another day during the show’s run, you can donate your tickets back to ATC as a tax-deductible donation (we will re-sell your tickets) if you notify us at least 24 hours in advance. Please call the box office at least 24 hours before your show. We will make a note on your account and send you an acknowledgement for your contribution.

If you find that you are unable to attend a performance at the last minute, email us to let us know and we will give your ticket to a student who may be waiting for rush tickets for that show. We cannot, however, issue a tax credit for tickets donated less than 24 hours before the scheduled performance.

If you have questions, the most efficient way to reach the box office is to fill out the Contact the Box Office web form.

You may also speak with a Patron Services associate by calling 833-ATC-SEAT (M-F 10 AM to 5 PM). After hours, you may call and leave a message, and a Patron Services associate will get back to you on the next business day.

We regularly send emails to subscribers, previous ticket holders, and others who sign up to receive our emails. If you are not receiving emails from Arizona Theatre Company, please add info@arizonatheatre.org to your trusted senders list. If you think you’ve accidently opted out of receiving ATC emails, you will need to opt back in by clicking below.

As we always say, our audience is our family and our most valued asset. We are inspired by your commitment to keep live theatre thriving in our state. If you have any questions, concerns, or even feedback, please reach out to us directly and we will do our best to answer your questions or solve your problems.