FAQ

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New Subscribers | Current Subscribers | Tickets | Supporting ATC | Talk to Us | Health & Safety | Renting the Temple of Music and Art

New Subscribers

6-Play Subscriptions and Premium Flex Pass and Flex Pass Subscriptions for the 2022/2023 Season are on sale now! 6-Play Subscriptions let you see every show for the best price in the same series and seats, while Premium Flex Passes and Flex Passes let you choose which shows and dates you want to attend. Our online ticket portal is the best way to purchase tickets.

Please note that seating for Tucson matinees is very full, and you may need to upgrade to Premium seating in order for us to accommodate you in these shows.

ATC’s 6-Play Subscriptions provide one ticket to every show of the season in the same series and same seats. This is a great package if you know when you want to come and have seats that you particularly like. As a 6-Play Subscriber, you have the first chance to renew your subscription and retain your seats each year.

Should you be unable to attend one of the days in your series, you can exchange your tickets for free by contacting the box office via our Exchange Form, via Email or by calling 833-ATC-SEAT. We will exchange your tickets for your new date and work to find you the best seats in your subscription level. Exchanges must be made 24 hours prior to your show date and time.

Flex Passes come in packages of 10, 8, 6 and 4 Flex Passes, and additional flex passes can be purchased at your Flex Pass price. You can upgrade to Premium Flex Passes and sit in some of the best seats in the house, depending on availability for the show date you choose. Or Flex Passes provide the best seating in sections 1, 2, or 3 at the time you redeem them.

Flex Passes can be used for any shows on any days, in any combination, based on availability. Once you purchase your tickets, you can request your show dates and seats through our online form. We’ll send you a confirmation with your ticket information and your tickets will be held at Will Call for you to pick up one hour before your show time. Or you can wait and choose your shows and seats closer to the show dates. It’s up to you!

Think of Flex Passes as vouchers for tickets that can be used any way you like. So if you have 2 people who want to attend 4 shows, you would purchase an 8-Flex. If you have 3 people who want to see the first show, 2 people who want to see the second show, and 5 people who want to see the third show, you would purchase a 10-Flex. And if you have another friend who wants to come see the first show with you, you can purchase additional Flex vouchers at the same price you paid for each ticket in your package.

No. You can redeem Flex Passes all the way up until 24 hours before the show date. There are 3 easy ways to redeem Flex Passes:

  1. Fill out the Flex Pass Redemption Form.
  2. Call the box office Mon-Fri, 10 a.m. to 5 p.m. at 833-ATC-SEAT.
  3. Email the box office with your name and information regarding the show, date and time you’d like to attend.

We’d love to have you join us as a subscriber for the 2022/2023 Season! 6-Play and Flex Pass Subscriptions are on sale now and can be purchased here, or you can contact our box office Monday-Friday, 10 a.m. to 5 p.m. at 833-ATC-SEAT and we’ll gladly walk you through the process.

If you’d like more flexibility or only want to see some of the shows, you can purchase Flex Passes, which come in and 10, 8, 6 and 4 Flex packages. You can upgrade to Premium Flex Passes and sit in some of the best seats in the house, depending on availability for the show date you choose.

You can buy Flex Passes now and use them for the shows and seats you’d like, or you can purchase single tickets separately for each show. Just choose your show and then choose BUY TUCSON or BUY PHOENIX and you can choose your date, number of tickets, and seats.

 

Current Subscribers

If you are a 6-Play Subscriber and have changes to your series or seats, the most expeditious way is to fill out the Exchange Form, which allows you to request your date changes and seating preferences in writing. You will receive an email confirming your changes. You also may call the box office at 833-ATC-SEAT Monday-Friday from 10 a.m. to 5 p.m. to speak with a ticket specialist or email us with details about your request.

We love it when you bring friends and family to experience ATC shows! As a 6-Play Subscriber, you receive 50% off the single-ticket price of additional tickets. Just call or email the box office and we will help you with your discounted purchase and any reseating necessary to ensure your party is sitting together.

You can fill out the Flex Pass Redemption Form to make your show and seat requests in writing, and we will book your tickets and send you a confirmation. If you prefer to wait to book your Flex Pass closer to the show date, that’s just fine … It’s totally up to you. Once passes are booked as tickets, Premium Flex Pass subscribers can do one FREE exchange for every show selected, and Flex Pass subscribers in Sections 1, 2 and 3 have a $5 exchange fee per ticket exchanged.

Here are ways to Contact the Box Office.

As a Flex Pass Subscriber, you can use your Flex Passes in any combination you choose. If you’ve already redeemed all your Flex Passes for tickets, you can purchase additional Flex Passes at your Flex Pass price. Just call or email the box office and we will help you with your discounted purchase and any reseating necessary to ensure your party is sitting together.

Subscriber packets and tickets for Tucson shows will be mailed the first week of September. The first show opens in Tucson on Saturday, September 24 at 7:30 p.m.

Subscriber packets and tickets for Phoenix shows will be mailed the second week of September. The first show opens in Phoenix on Thursday, October 20 at 7:30 p.m.

If you have any concerns about receiving your tickets in the mail, please contact the box office.

We strive to answer all patron calls live in person Monday-Friday from 10 a.m. to 5 p.m. Should you reach our voicemail, please leave a message and we will get back to you no later than the next business day. Or, you may want to fill out the Contact the Box Office form, which we receive directly to our shared inbox. Remember, your call back may not show up as Arizona Theatre Company when we return your call and may come from area code 520 or 602 depending on where our ticket specialist is working. If your phone blocks unknown phone numbers, please turn off this feature so we can call you back.

Subscriptions are currently on sale, and it’s a great time to secure your seats! Purchase 6-Play Subscriptions and see all the shows, or purchase Flex Passes — available in 10, 8, 6, or 4 — and choose the shows, performances and number of seats that suit your needs. Single Tickets for all six shows are available as well. We’re excited to share the new season with you soon!

Tickets

Single Tickets for all six shows in the season will go on sale August 15. The easiest way to purchase tickets for this season’s shows is to do so online. You can pick your show, pick your date and time, and pick your seats!

Subscriptions are currently on sale, click here to purchase your subscription today!

Single tickets for all six 2022/2023 Mainstage shows will go on sale late August 15. The best way to ensure you don’t miss out on the best seats is to purchase a subscription. Sign up for our emails to ensure you hear the news first!

You can access the full subscription series including dates and times as well as subscription pricing and our seating charts on our Subscriptions page.

View the seating charts for the 2022/2023 Season for each city, click here. You can also go to the individual show page and click Buy Tucson or Buy Phoenix, then choose a date/time and see seating availability in real time. When you purchase online, you can choose your seats right when you buy.

Yes! We love to accommodate groups for our shows and are happy to discuss pricing and seating options with you. Groups start at 15 people. The best way to reach us is email the box office and mention that you’re interested in groups.

Supporting ATC

Subscriptions alone do not cover the cost of our world-class productions, which are only possible through the generosity of our supporters. Please consider making a tax-deductible donation to help ATC bring you an amazing season of live, in-person entertainment you can’t see anywhere else.

We love it when people come to a show because they heard it was not-to-be-missed! Sign up for our emails, and feel free to forward them to your friends and family. Like us on Facebook, Twitter, Instagram, and LinkedIn. Then like, comment on and share our posts.

Talk To Us

The most efficient way to contact the ATC Box Office is to fill out the Contact the Box Office form. You may also call the box office at 833-ATC-SEAT to speak to a patron services associate during business hours, or email us and we’ll email or call you back depending on your needs.

We regularly send emails to subscribers, previous ticket holders, and others who sign up to receive our emails. If you are not receiving emails from Arizona Theatre Company, please add info@arizonatheatre.org to your trusted senders list. If you think you’ve accidentally opted out of receiving ATC emails, you will need to opt back in.

To subscribe to emails, click here.

As we always say, in these unpredictable times, our audience is our family and our most valued asset. We are inspired by your commitment to keep live theatre thriving in our state. If you have any questions, concerns, or even feedback, please reach out to us via phone, email, or through the Contact the Box Office form, and we will do our best to answer your questions, solve your problems, and record your feedback to share with company management.

Returning to the Stage in a Healthy Way

We acknowledge that everything in the world has changed with the worldwide pandemic, and there is perhaps no industry more impacted than the arts. But we’re adapting every single day. We’re working with other theatres and the theatre community across the country to identify creative ways to ensure that after 54 years, Arizona Theatre Company, and THEATRE as a whole, emerges from this health crisis.

At the forefront of all our planning is you, our ATC family, and the desire to reimagine theatre that connects us in healthy ways in the midst of a constantly changing world. We couldn’t make it through this without your support and investment in our future! See the latest about Health & Safety.

Protecting the health of our audiences, artists, and staff is our first priority. You can find additional details on our Health & Safety page. ATC follows up-to-date guidelines provided by federal and state health officials city and county health departments. Realizing that requirements may change as the season unfolds, we are committed to flexibility and doing everything we can to meet the expectations of our audiences. Air purifiers have been installed throughout the theatre at the The Temple of Music and Art. Additionally, improvements have been made to the HVAC system at the Herberger Theater Center. Rest assured, information about safety requirements will be communicated as the first show date approaches and throughout the season.

As a League of Resident Theatres (LORT) member, Arizona Theatre Company is among 75 theatres nationwide that work with three national unions to produce plays and musicals with top-quality professional casts and crews. We are benefited by the experience and expertise of our fellow theatres across the country and have actively participated in discussions to ensure the health and safety of our audiences, artists and staff. ATC produces six unique productions each season and is the only LORT theatre in Arizona as well as the only theatre in the country that presents in two cities.

For ticket holders who are unready to return to the theatre, we are working to have some of this season’s shows available via ATC On Demand. We will be announcing On Demand availability soon!

Rentals at the Temple of Music and Art

ATC manages the Temple of Music and Art … an amazing setting for Arts Performances & Rehearsals, Weddings & Receptions, Corporate Functions, Art Installations, Private Parties, Classes, and more! Learn more about our rental options.